Delete in the app (recommended)
The fastest way to permanently delete your Zenta account and data:
- Open Zenta and sign in.
- Go to Profile → Settings.
- Tap Delete account.
- Confirm by entering your password.
Your account and personal data are deleted immediately once confirmed.
Can't sign in? Request by email
If you signed up with Google and never set a password, or you can no longer access the
app, email us from the address linked to your account (or include your registered phone
number / 8‑digit Zenta ID) and we will delete it for you:
Email account deletion request
Send to support@zenta.live
with the subject "Delete my Zenta account". We verify ownership before deleting and
respond within 30 days.
What gets deleted
- Your personal information — phone number, email, name, and self‑reported profile fields (date of birth, gender, location, bio, and similar).
- Your profile photos and the images you sent in chat are removed from storage.
- Your sign‑in credentials and device push tokens are revoked.
What is kept, and for how long
- Your account is retained only as an anonymized record so that other people's matches and conversations aren't broken.
- Financial and audit records (Diamond purchases, payouts, and related logs) are retained as required for fraud prevention, dispute resolution, and legal/accounting obligations.
- Content in reports submitted for safety review may be retained even after the original is deleted.
Deletion is permanent and cannot be undone. Any unused Diamonds or Beans are forfeited
on deletion.
Questions
Contact support@zenta.live.
See also our Privacy Policy.